Legal
Grievance Redressal
We take every complaint seriously — about a product, a doctor, a pharmacy, or how we handled your data.
Grievance Officer
Antony Gregory (Founder)
hello@virohealth.in
VIRO Health, Bengaluru, India
Data Protection Officer (for data privacy complaints)
What we promise
- We reply to your complaint within two working days.
- We solve simple complaints within seven working days.
- For any medical concern, we tell your doctor right away and follow our safety process.
- We keep you updated at every step.
If you are still not happy
You still have all your rights under Indian law — the Consumer Protection Act 2019, the DPDP Act 2023, the Drugs & Cosmetics Act, and the Data Protection Board of India once it is set up.